Shipping policy
Shipping Policy
Shipping from Spain 🇪🇸 to Europe, Switzerland and the United Kingdom
At Espanova, we do everything we can to deliver your orders as quickly and reliably as possible.
Shipping Areas & Processing Times
We currently deliver within the European Union, to Switzerland and to the United Kingdom.
Orders are prepared within 1 to 2 business days after confirmation.
A tracking number will be sent to you once your order has been dispatched.
European Union Delivery
Estimated delivery time: 3 to 7 business days
Standard
| Delivery Method | Order Value | Rate | Estimated Delivery Time |
|---|---|---|---|
|
📦 Standard Pick-up Point (InPost / Mondial Relay) |
Under €49.00 Orders of €49.00 or more |
€6.20 FREE |
3 to 5 business days |
|
⚡ Express Pick-up Point (SEUR +) |
Under €49.00 Orders of €49.00 or more |
€8.90 FREE |
2 to 4 business days |
|
🏠 Standard Home Delivery (Correos / SEUR Standard) |
Under €79.00 Orders of €79.00 or more |
€9.90 €3.99 |
3 to 5 business days |
|
🚀 Express Home Delivery (DHL / UPS) |
All order values | €14.90 | 2 to 4 business days |
✅ FREE standard pick-up point delivery on orders of €49 or more:
• Pick-up point: free
✅ REDUCED standard home delivery on orders of €79 or more:
• Home delivery: €3.99
Important – Orders over 5 kg: Our standard delivery rates are configured for parcels weighing up to 5 kg. If your order exceeds this weight, particularly when purchasing several shower gels or other heavy products, your order will be accepted, but you may be asked to pay an additional shipping charge before dispatch. To avoid this, we recommend splitting your purchases into separate orders or contacting our customer service team at support@espanova-store.fr for a personalised quote.
Switzerland Delivery
Estimated delivery time: 3 to 6 business days
United Kingdom Delivery (UK)
Estimated delivery time: 3 to 5 business days
Delivery Conditions
Free delivery and reduced rates apply to orders that remain within the stated weight limits.
Above these limits, shipping costs are calculated automatically according to the parcel weight and destination.
For any order weighing more than 5 kg, please contact our customer service team before confirming your order so that delivery can be arranged.
